About Us

Who We Are

The best programs, educational and employment opportunities and amenities of civic life are of little value if people cannot get to them. For almost 40 years Paratransit, Inc. has broken down the barriers to opportunity by offering leadership and innovation in the field of social service transportation.

Paratransit, Inc. provides ADA Paratransit service, Vehicle Maintenance, Travel Training, Contract Transportation, Adaptive Vehicle Rentals, Mobility Management, Eligibility many other transportation programs in the Sacramento region and beyond.

Headquartered in Sacramento with field offices in Boston, Spokane, Honolulu and throughout San Joaquin County, our over 200 employees nationwide are passionately committed to making a difference in the lives of individuals with mobility challenges. If you would like to learn more about our programs or visit one of our facilities, please give us a call today.

Accessibility For All

We are dedicated to independence through mobility and have been helping people get where they need to go for some 40 years.

Expanding Mobility

Our mission is to expand mobility options by providing innovative community transportation services.

Forward Thinking

Digital vehicle tracking, electronic scheduling and automated reservations are just a few of the high-tech tools we use to ensure you have a great experience.

Customer Support

We take great pride in our work and in helping you.  If you have any suggestions as to how we can improve your experience, please let us know – we’d love to hear from you!

Our Story

Our company mission is to expand mobility options by advocating for a fully accessible, useable, and integrated public transportation system and providing innovative community transportation services.

 

For some forty years we have been dedicated to providing independence to people with mobility challenges. Starting with just two vehicles, we now operate a fleet of over 150, and since 1978 we’ve traveled enough distance to go to the Moon over 219 times!

 

Supporting community transportation means helping others.  Beyond providing rides to people, we assist other social service agencies. For example, our maintenance shop services vehicles for 40 other agencies in the region, and we use our earnings to provide more rides for you! In addition, we provide planning and services to our community partners, ranging from United Cerebral Palsy to Health For All to the Women’s Civic Improvement Center.

Our company mission is to expand mobility options by:

  • Advocating for a fully accessible, useable, and integrated public transportation system.
  • Providing innovative community transportation services.

Milestones

2012

Paratransit, Inc. announced the creation of a new division; Destinations Mobility offering specialized adaptive-driving equipment, accessible vehicles and specially-adapted vehicles, and vehicle conversions for sale and rent to retail and commercial markets at prices affordable to the customer.

2011

Paratransit, Inc. provided shuttle and job search services to the homeless population of Sacramento through the WHEELS TO WORK program. A coordinated effort between multiple human services agencies, non-profit agencies, and state agencies, this successful program provides transportation to locations and services vital to preparing for the job market. The Office Bus is equipped with the tools needed to complete resumes, do job searches on-line, complete applications, and schedule appointments.

Paratransit, Inc. secured 25 new vehicles through “State of Good Repair” grant funding.

2010

Paratransit, Inc. became the Consolidated Transportation Service Agency (CTSA) for Stanislaus County and the first agency in California to be designated a CTSA in two different locations. Paratransit opened an office in Modesto and provides mobility management services including travel training, and a volunteer driver program.

2009

Paratransit, Inc. celebrated its 30th Anniversary. The consulting division, Innovative Paradigms, began providing In-person eligibility and assessment services for the City and County of Honolulu. The agency also provides travel training and mobility management services in Honolulu.

2008

Paratransit, Inc. provided travel training services to San Joaquin County and Santa Clara County through its consulting division, Innovative Paradigms. Interim executive management services were also provided in Nevada County

2007

In April 2007, Paratransit received two awards from the California Association for Coordinated Transportation (CalACT). The first award was for Outstanding Paratransit Operation and the second went to Linda Deavens, Deputy Executive Director of Operations, Technology, and Maintenance, honoring her leadership in the industry and commitment to CalACT since its inception.

In February 2007, Paratransit and Hybrid Technologies entered into a joint venture agreement and produced the world’s first full lithium-powered PT Cruisers. These vehicles (developed by Hybrid Technologies) will be the first used commercially as taxicabs and will serve as support for the growing demand for clean and accessible vehicles. Paratransit believes this is an opportunity to continue the excellent transportation service it provides for individuals with disabilities and seniors in the Sacramento area, while making a difference in air quality.

2006

Paratransit, Inc. announced the creation of a new division, Innovative Paradigms, to provide consulting services for mobility management activities, travel training, In-person eligibility and assessments, interim management, grant writing, and developing consolidated transportation service agencies in the industry.

Paratransit, Inc. starts providing travel training services for the Spokane Transit Authority in Spokane, Washington.

2002

Paratransit, Inc. received the Energy Star Small Business Award from the US EPA for energy efficiency at our facility.

2001

Paratransit, Inc. moved into our state-of-the-art facility at 2501 Florin Road.

1998

Property on Florin Road (occupied by the former Mel Rapton auto dealership) was donated to Paratransit, Inc., by Arika Koomorian, to relocate and expand its maintenance, bus parking, fueling, and administrative facilities.

1992

The Americans With Disabilities Act (ADA) became law. RT became responsible for providing a new service to complement its existing service for certain people with disabilities. RT determined the most effective, efficient method would be to partner with Paratransit, Inc.

Paratransit, Inc. was named as Transit System of the Year by the Community Transportation Association of America.

1988

Sacramento voters adopted a local sales tax measure (Measure A) which gave us a new revenue source. Among other things, Measure A was passed to expand and maintain existing paratransit services to the elderly and disabled. Paratransit, Inc., was instrumental in helping to develop the ordinance and aid in its passage.

1985

We celebrated the first 1,000,000 rides provided.

1982

Paratransit, Inc. pioneered the first industry efforts to fully automate routing and scheduling of demand-response trip booking.

1981

Paratransit, Inc. is designated the first Consolidated Transportation Services Agency (CTSA) in California.

1980

The California State Legislature created the Social Service Transportation Improvement Act (AB 120), an act which created Consolidated Transportation Services Agencies (CTSAs). Paratransit, Inc., was used as the model, since we were providing this service already.

After the Sacramento Area Council of Governments (SACOG) completed an independent study comparing our performance to Regional Transit’s (RT), Paratransit, Inc., consolidated RT’s Care-Ful Coach transportation program.

October 1980, we celebrated the first 100,000 rides provided.

1978

Paratransit, Inc., was incorporated as a private nonprofit corporation to provide demand-responsive transportation service to individuals and agencies serving people with disabilities and the elderly within the Sacramento County urbanized area.