Announcements

Proposed Service Adjustments to Non-ADA Service

 

Current Hours of Operation for Non-ADA service:

Monday through Friday: 6 AM first pickup / 12 midnight last pick up*
Saturday through Sunday: 6 AM first pickup / 12 midnight last pick up*
Holidays: 6 AM first pickup / 12 midnight last pick up*

*Should an ADA trip be requested before or after this time and should RT be operating in that corridor we will use the hour window to schedule a trip nearest to this operating time but in compliance with ADA requirements

 

Proposed Hours of Operation for Non-ADA service:

Monday through Friday: 6 AM first pickup / 10:30 PM last pickup**
Saturday and Sunday: 6 AM first pickup / 10:30 PM last pickup**
Holidays other than New Year’s Eve: 6 AM first pickup / last pickup 2 hours after RT’s last route but no later than 10:30 PM*
New Year’s Eve: 6 AM first pickup / 12:30 AM January 1 last pickup

** Any passenger requesting service after 10:30 may be offered a call back and contingent reservation. Should we be able to accommodate that passenger on a rideshare with an ADA ride after 10:30 we will call the passenger back the night before and let them know their ride can be scheduled. Should the ride not be available passengers will be able to request an earlier time up to 10:30 PM

 

Schedule for Consideration:

Introduce Item at Board Meeting and Open 45 Day Comment Period: November 19, 2018
Close 45 Day Comment Period: January 2, 2019
Staff Review of Comments: January 2019
Consideration for Adoption by Board of Directors: January 30, 2019
Effective Date if Adopted: March 1, 2019

Comment Submittal:

To submit comments you can mail submit them online to: paratransit@paratransit.org or mail them to 2501 Florin Road Sacramento, CA 95822. You can also our main number 916-429-2009 and select customer service.