Travel Training Program Manager – Los Angeles County Proposed Business

Join Innovative Paradigms, a division of Paratransit, Inc., in Los Angeles County as a full-time Travel Training Program Manager. This position will be filled if the contract is awarded to Paratransit, Inc.

Your responsibilities will include, but are not limited to:

  • Directs, coordinates, and supervises the activities and operations of Paratransit’s remote travel training unit
  • Organizes, coordinates, and supervises the scheduling, training, and progress of travel training program participants
  • Coordinates work with contract agency staff related to travel training eligibility, program marketing, and services provided to people with disabilities
  • Participates in community outreach programs, such as: health fairs, senior programs and other community events to provide information on travel training services and coordinates with contract agency marketing staff when appropriate
  • Participates in various community meetings related to transportation, or the needs of seniors and people with disabilities
  • Gathers project information and statistics and prepares comprehensive reports for presentation to management, the Board, and/or other groups as required
  • Works as a liaison between contract agency staff and travel training staff to avoid conflicting practices or settle possible issues

Qualifications include, but are not limited to:

  • Minimum of 2 years’ experience working with people with disabilities or the elderly population
  • AA degree, BA degree, currently enrolled in 4-year University or advanced degree with an emphasis in education, special education, kinesiology, social work, occupational or physical therapy, psychology, or other human service related fields
  • Bilingual abilities (conversational and/or written) are a plus
  • Knowledge of supervisory methods and techniques
  • Knowledge of existing transportation services provided by contract agency
  • Knowledge of the special transportation requirements associated with the transport of the disabled and elderly
  • Knowledge of streets and highways in contract agency jurisdiction and related areas
  • Ability to train, schedule, direct, supervise, and evaluate the work of others
  • Ability to communicate tactfully, persuasively, and effectively in both oral and written forms
  • Ability to plan, organize, and prioritize own work and the work of others so as to meet specified time lines/deadlines
  • Ability to identify problem areas or situations quickly, isolate problem causes, and take appropriate action to resolve problems identified
  • Ability to establish and maintain effective work relationships with those contacted in the performance of required duties
  • Ability to motivate individuals and groups toward the successful accomplishment of established goals and objectives
  • Knowledge of the basic philosophies and practices associated with travel training operation
  • Ability to learn and apply Innovative Paradigms policies and procedures as applied to travel training functions

Work Schedule:

  • Full time position with convenient and consistent office hours of Monday-Friday


  • $80,000-90,000, depending upon qualifications
  • Medical, dental, and vision coverage
  • 10½ paid vacation days per year; 12 paid holidays per year; 4 paid floating holidays per year with optional payout once per year
  • Flexible spending account: company contributes 50% of annual election for qualifying out-of-pocket medical expenses and dependent expenses incurred during work hours
  • Employer contribution to retirement plan after 2 years of employment

Application Procedures:

To apply please email a Cover Letter, detailing your experience and how it relates to the position and a Current resume to:

Sue Ellen Ash, Administrative Manager
Innovative Paradigms

Successful applicants must be able to show proof of eligibility to work in the United States in accordance with Department of Homeland Security regulations.

Please note all applications will be reviewed within four weeks from the date they are received. If you have not been contacted by a member of our staff within 30 days from the date you submitted your application, you have not been selected for further consideration in the selection process. Due to the large volume of applications received, Paratransit is not able to respond to telephone or in person inquiries from applicants regarding the status of their application.

Job Description

Paratransit, Inc., is an affirmative action, equal opportunity employer.