Since April of 2017, Ms. Campbell has served as the Program Manager of the Travel Training program in Boston, Ma. Operated by the Innovative Paradigms division of Paratransit, Inc. for the Massachusetts Bay Transit Authority (MBTA). The Travel Training program provides travel instruction to seniors and people with disabilities on how to travel safety and independently on the bus, train, and commuter rail. Travel training is individual based on the trainees needs and strengths, it can include 1 to 1 training, group training or general system orientation training. As Program Manager, Kelley supervises a team of travel trainers and works directly with the MBTA to ensure the highest quality of services for both the transit authority and the community.
Kelley has over 15 years’ experience in human service management, including employment services, quality assurance, and training. She has developed and implemented programs for seniors and people with disabilities. Kelley is an advocate for Human Rights and volunteers her time on a Human Rights Committee.