Ms. Harding came to Paratransit in 1985 as a driver for the Senior Nutrition Program. Similar to other members of the leadership group, she worked her way through the ranks by assuming increasingly responsible duties within the transportation operations unit. She currently serves as a Transportation Operations Manager responsible for managing the Scheduling and Call Center. Ms. Harding manages the scheduling staff whose duties are to maintain subscription trip demand and to optimize the daily demand response routes to make them as productive and realistic as possible before the day of service. This entails planning and scheduling approximately 2,000 trips a day. She also oversees the call center. Ms. Harding has earned the respect of her peers and subordinates through her expertise, compassion for what we do, and her uniquely keen sense of humor.