Our reservation lines are open to take ride requests 365 days a year. Requests are taken from 8:00 a.m. through 5:00 p.m. Visit our FAQ Page for details on fees and service areas.

RESERVATIONS: 916-429-2744 or 800-956-6776 (toll free outside our local calling area)
Please be sure to have all necessary information ready when you place your call. Remember that you will share rides with others, so we may need to negotiate your pick-up time.

CANCEL LINE: 916-429-2009 (option 2)
If your plans change or you cannot be ready at your scheduled Ready Time, please call us. Your courtesy helps other riders reach their destinations on time.

WHERE’S MY BUS? LINE: 916-429-2009 (option 3)
If your bus is late, call this number for a current status report from our dispatchers.

TDD: 916-429-2568

* Please note: All passengers need to be registered with Sacramento Regional Transit District. To information on how to register for ADA Partransit service,  please visit our Registration page.

Whether it’s to work, school, shopping, doctors’ appointments, or just to have fun, Paratransit, Inc., can provide you with transportation options to take you there.

Paratransit, Inc.’s goal is to enable you to reach your destinations on your terms and schedule. Our reservationists will make every effort to accommodate your needs.